Shipping policy
Delivery:
Before & when your order ships
Stuff 2 Wear is based in and ships from the United Kingdom.
Our aim is to despatch all stock orders within two working days of receiving a cleared payment and all pre orders within 14 days of receiving cleared payment. If your order contains both in stock and pre order items, we will hold your order until all items are in stock to ensure a more environmentally sustainable delivery process. However you may ask us to ship them separately, and if this is possible, we will endeavour to accommodate you. This may incur a small additional fee.
Our post is collected from Monday to Friday every week, excluding UK public holidays. A full list of the UK's public holidays can be found easily online. You may receive an email indicating that your order has shipped over a weekend, or on a public holiday. If so, please note that it will not physically leave our premises until the next working day.
Our standard shipping within the UK is free. You can upgrade to a faster shipping service for an extra fee. This shipping fee is calculated based on the total order weight: the larger and heavier the order, the higher the fee.
Please ensure that the full, correct shipping information is entered at checkout. We also strongly recommend that a phone number is entered at checkout.
UK orders:
We ship all standard ( free shipping ) UK orders, via Royal Mail Tracked 48
Delivery on this service normally takes 2/3 working days, up to a maximum of 10 working days since despatch. Please note that on this service, Saturday counts as a working day, but not Sunday.
You will receive regular email updates from Royal Mail as part of the service, including an estimated delivery window on the delivery day. If you have entered a phone number, you will also receive updates via text message (SMS).
Important: if you require the order urgently, we suggest you upgrade your shipping at checkout to at least tracked24, we also offer a Royal Mail special delivery service, which should ensure a next day delivery.
Heavier orders may be upgraded to a courier delivery. We will contact you if this is the case.
You can track or check for a delivery for your Royal Mail shipment here:
https://www.royalmail.com/track-your-item
International orders:
We currently only ship within the UK through our website.
International orders can be placed on our ebay shop here: https://www.ebay.co.uk/str/stuff2wear